Service & Solutions

To ensure that your machine has a long and successful service life, and to increase production efficiency, it is important to carry out a comprehensive analysis of the entire service life cycle. With "Service & Solutions", KraussMaffei has restructured and optimized its service package for current customer requirements and based on the four life cycle phases: startup, utilization, optimization and phase-out. Building on this, we have assembled improved and tailored service packages.

The 4 life cycle phases

Image    1. Startup
From day one, we provide you with support in everything from setting up and commissioning your system through to training your personnel, which, by request, we can offer as early as the project planning phase.
Image    2. Utilization
As soon as you start up your system, our experienced service team will be entirely at your disposal with a wide range of services.
Image    3. Optimization
To enable you to make efficient use of your system and meet new requirements at any time, we offer you our expert support in everything from consultation and component optimization through to preventive service.
Image    4. Phase-out
Is your system starting to show its age? No problem! Whether refurbishing or a complete overhaul, our solutions make sure your system is fit for the future.

Our service packages offer all-round protection!

To maximize your production efficiency and protect your investment in your machine and system, we can offer you attractive service packages. That way you can increase the availability of your machines and save money.


Our service packages are optimized to meet your needs. Our packages can be extended to include customized services.


If you want to learn more about our service packages for Injection Molding Machinery follow this link.


If you want to learn more about our service packages for Reaction Process Machinery follow this link.

Spare Parts

Make your machines more powerful

Talk to us about bolt-on units and retrofit kits to upgrade your machines for peak performance and new applications.

Spare parts

When you need them and where you want them - top availability and rapid delivery worldwide. Our electronic spare parts catalog is an effective tool for fast, sure part identification.


Your success is our goal

KraussMaffei's high-performance injection molding machines set standards for the industry worldwide. But producing premium quality output also depends on the people who set up operate and service the machines.

Professional training gets results for your company by making sure machines operate at peak productivity and by avoiding problems. And it gets results for your employees too: it maximizes job satisfaction, builds confidence and makes sure they're in complete control.

Your benefits:

  • Intensive training by experts in operating and/or servicing KraussMaffei machines.
  • Courses have a strong hands-on component using original machines.
  • Training in small groups maximizes learning.
  • Your investment in employee training will pay off in increased productivity. You'll gain from shorter set-up times, improved product quality, higher output and fewer stoppages.
  • Apart from our standard courses, we also offer special courses and customer-specific training concepts. All courses at KraussMaffei or on your premises anywhere in the world.

Professional, fast and focussed on our customers - the KraussMaffei service teams

Please do not hesitate to contact us. We are looking forward to hearing from you

Phone: 001 859 283 0200

Icon Contact Injection Molding Machinery

Icon Contact Reaction Process Machinery

© 2020 KraussMaffei Group

About the KraussMaffei Group

The KraussMaffei Group is one of the leading manufacturers of plastic machines in the world and is the only company that offers three essential machine technologies for the plastics and rubber processing industry.