Service & Solutions

To ensure that your machine has a long and successful service life, and to increase production efficiency, it is important to carry out a comprehensive analysis of the entire service life cycle. With "Service & Solutions", KraussMaffei Berstorff has restructured and optimized its service package for current customer requirements and based on the four life cycle phases: startup, utilization, optimization and phase-out. Building on this, we have assembled improved and tailored service packages

The 4 life cycle phases

Image   1. Startup
From day one, we provide you with support in everything from setting up and commissioning your system through to training your personnel, which, by request, we can offer as early as the project planning phase.
Image   2. Utilization
As soon as you start up your system, our experienced service team will be entirely at your disposal with a wide range of services.
Image   3. Optimization
To enable you to make efficient use of your system and meet new requirements at any time, we offer you our expert support in everything from consultation and component optimization through to preventive service.
Image   4. Phase-out
Is your system starting to show its age? No problem! Whether refurbishing or a complete overhaul, our solutions make sure your system is fit for the future.


Our service packages offer all-round protection!

To maximize your production efficiency and protect your investment in your machine and system, we can offer you attractive service packages. That way you can increase the availability of your machines and save money.


Our service packages are optimized to meet your needs. Our packages can be extended to include customized services.


Choose from specially configured packages for tube, profile and plate extrusion lines as well as PVC pelletizing systems here.


Choose from specially configured packages for compounding, sheet, foam and rubber extrusion or polymerization lines here.

Spare Parts

Make your machines more powerful

Talk to us about upgrading your machines for peak performance and new applications.

Spare parts

When you need them and where you want them - top availability and rapid delivery worldwide.


Professional, fast and focussed on our customers - the KraussMaffei Berstorff service teams

Please do not hesitate to contact us. We are looking forward to hearing from you

Phone: 001 859 283 0200

© 2020 KraussMaffei Group

About the KraussMaffei Group

The KraussMaffei Group is one of the leading manufacturers of plastic machines in the world and is the only company that offers three essential machine technologies for the plastics and rubber processing industry.